Designing for dynamic diversity: interfaces for older people

By Peter Gregor, A. Newell, M. Zajicek. International ACM SIGACCESS Conference on Computers and Accessibility, 2002

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PERSPECTIVE: Older Adults' Adoption of Technology: An Integrated Approach to Identifying Determinants and Barriers (2015, background): “Systems have to be designed with appropriate cues and directions to prevent mistakes and to let them know that they are doing the right things, so that confidence can be built and reinforced (Gregor, Newell, and Zajicek, 2002).”
Universal design, inclusive design, accessible design, design for all: different concepts—one goal? On the concept of accessibility—historical, methodological and philosophical aspects (2014, background): “The use of ‘‘inclusive’’ indicates an attempt for a more realistic view on which groups can be included in the user group [16].”
Early user involvement in the development of information technology-related products for older people (2004, background): “In fact, diversity among older people is larger than among other age groups, and abilities may vary widely through time, even for the same person [12, 13].”
Engaging older people using participatory design (2012, background): “In fact, as a collection of individuals, people above the age of 65 years old, comprise a group that is considerably more diverse than members of the general (younger) population [12].”