Mediators of the relationship between service quality and customer loyalty

By Charles Makanyeza, L. Chikazhe. 2017

149 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/80fefed55653dcfbddd223e86170b62f78581e01