A study examining the students satisfaction in higher education

By Babar Zaheer Butt, Kashif ur Rehman. 2010

260 citations recorded by the source corpus.

Abstract This study examines the students’ satisfaction in higher education in Pakistan. The study focuses on the factors like teachers’ expertise, courses offered, learning environment and classroom facilities. Students’ response measured through an adapted questionnaire on a 5-point likert scale. The sample size of the study consisted of 350 students belong to different private and public sector universities. The results of regression analysis reveal that all attributes have significant and positive impact on students’ satisfaction in higher education though with varying degree of strength. However, teachers’ expertise is the most influential factor among all the variables, therefore it requires special attention of the policymakers and institutes.

Subfields: Education, Political Science and International Relations

View Paper: https://www.semanticscholar.org/paper/7f50e847f4389148cfae3c0bf79d7233eacdb1a2

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Citations in the corpus

• The importance of university facilities for student satisfaction at a Norwegian University (2015, background): “As competition among higher education institutions (HEIs) has increased, these institutions have been forced to adopt market-oriented strategies to differentiate themselves from their competitors and, thereby, attract as many students as possible (Butt and Rehman, 2010).”
• The effects of lecturer commitment on student perceptions of teaching quality and student satisfaction in Chinese higher education (2015, unknown): “Numerous studies have been undertaken to measure student satisfaction in universities (Butt & Rehman, 2010).”