Mining customer requirements from online reviews: A product improvement perspective

By J. Qi, Zhenping Zhang, Seongmin Jeon, Yanquan Zhou. Information Manager (The), 2016

327 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/7acde3fb02ec54c374e77aea8cccfc9abbaaf3cd