The Effects of Corporate Social Responsibility on Customer Loyalty: The Mediating Effect of Reputation in Cooperative Banks Versus Commercial Banks in the Basque Country

By Izaskun Agirre Aramburu, Irune Gómez Pescador. Journal of Business Ethics, 2017

225 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/795107da10e4df938274d257ae7df1ad33fa4651

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. M. Rabbani
2. N. Ahmad
3. Guping Cheng
4. Malik Zia-ud-Din
5. Qinghua Fu
6. Huidong Sun
7. Muhammad Safdar Sial

Citations in the corpus

• CSR, Co-Creation and Green Consumer Loyalty: Are Green Banking Initiatives Important? A Moderated Mediation Approach from an Emerging Economy (2020, background): “It is reported in the existing literature that the CSR practices of banks are directly related to loyalty [55], commitment [100], and company identification [101].”