Enhancing the Zoo Visitor’s Experience by Public Animal Training and Oral Interpretation at an Otter Exhibit

By Ursula S. Anderson, A. Kelling, Robin Pressley-Keough, M. Bloomsmith, T. Maple. 2003

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A Closer Examination of the Impact of Zoo Visits on Visitor Behaviour (2008, background): “In contrast, 12% of visitors to an aquarium reported change in their knowledge and feelings about marine life (Kidd & Kidd, 1997, Anderson et al , 2003 ).”
Animal–visitor interactions in the modern zoo: Conflicts and interventions (2009, background): “Further, research has shown that if learning about animal species also occurs, zoo visitors developmore positive perceptions of animals in zoos and become more supportive of conservation efforts (Anderson et al., 2003; Hosey, 2005).”
Upper Secondary Students’ Situational Interest: A case study of the role of a zoo visit in a biology class (2013, background): “Animal training sessions may effectively capture people's attention and arouse an interest in the zoo visitor (Anderson, Kelling, Pressley-Keough, Bloomsmith, & Maple, 2003 ).”
The potential of the human-animal relationship as an environmental enrichment for the welfare of zoo-housed animals. (2011, background): “Anderson et al. (2003) investigated the effects of performing animal-training sessions, both with and without keeper interpretation, with Asian small-clawed otters (Aonyx cinerea) in the presence of zoo visitors.”