Fourteen years of ISO 9000: impact, criticisms, costs, and benefits

By T. H. Stevenson, F. Barnes. 2001

116 citations recorded by the source corpus.

Subfields: Management Information Systems, Safety, Risk, Reliability and Quality

View Paper: https://www.semanticscholar.org/paper/71568f7ec61b0fc8ef9ee23fd854ea97496ad9a6

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Richard Perkins
2. Eric Neumayer
3. P. Sampaio
4. A. Rodrigues
5. P. Saraiva
6. Sabine C. Carey
7. Philip A. Lawn
8. Sylvia Szabo

Citations in the corpus

• Uneven Geographies of Organizational Practice: Explaining the Cross-National Transfer and Diffusion of ISO 9000 (2005, background): “The business value of ISO 9000 has been extensively debated in the management literature (Dick 2000; van der Wiele, Dale, and Williams 2000; Stevenson and Barnes 2001).”
• ISO 9001 certification research: questions, answers and approaches (2009, background): “The obstacle most frequently cited on the literature, regarding ISO 9001 certification, is the lack of top management involvement during the implementation process, which is known to be crucial for its success (Brown et al., 1998; Stevenson and Barnes, 2001; Torre et al., 2001; Douglas et al., 2003)”