Introducing instant messaging and chat in the workplace

By James D. Herbsleb, David L. Atkins, D. Boyer, M. Handel, Thomas A. Finholt. International Conference on Human Factors in Computing Systems, 2002

317 citations recorded by the source corpus.

Subfields: Information Systems, Social Psychology, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/6dfd73e2e06136d5e21f232e418f6bbbf91b7363

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems

1. Rebecca E. Grinter

In Social Psychology

1. Rebecca E. Grinter
2. Leysia Palen

In Human-Computer Interaction

1. Leysia Palen
2. Rebecca E. Grinter
3. Daisuke Okabe

Citations in the corpus

• Instant messaging in teen life (2002, background): “cautions that challenges for the adoption of IM systems can still be found in some workplaces where “informal chatting” of any kind needs explanation and justification to be understood and valued [9].”