Characterizing and Detecting Hateful Users on Twitter

By Manoel Horta Ribeiro, Pedro H. Calais, Yuri A. Santos, Virgílio A. F. Almeida, Wagner Meira Jr. 2018

287 citations recorded by the source corpus.

Current approaches to characterize and detect hate speech focus on content posted in Online Social Networks (OSNs). They face shortcomings to get the full picture of hate speech due to its subjectivity and the noisiness of OSN text. This work partially addresses these issues by shifting the focus towards users. We obtain a sample of Twitter's retweet graph with 100,386 users and annotate 4,972 as hateful or normal, and also find 668 users suspended after 4 months. Our analysis shows that hateful/suspended users differ from normal/active ones in terms of their activity patterns, word usage and network structure. Exploiting Twitter's network of connections, we find that a node embedding algorithm outperforms content-based approaches for detecting both hateful and suspended users. Overall, we present a user-centric view of hate speech, paving the way for better detection and understanding of this relevant and challenging issue.

Subfields: Artificial Intelligence, Communication, Natural Language Processing, Safety, Robustness & Interpretability

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In Artificial Intelligence

  1. Yejin Choi
  2. Noah A. Smith
  3. Douwe Kiela
  4. Maarten Sap
  5. Mohit Bansal
  6. Luke S. Zettlemoyer
  7. Yulia Tsvetkov
  8. Samuel R. Bowman

In Communication

  1. Valerio Basile
  2. Bertie Vidgen
  3. Leon Derczynski
  4. Saadia Gabriel
  5. Noah A. Smith
  6. Jelena Mitrović
  7. Yejin Choi
  8. Douwe Kiela

In Natural Language Processing

  1. Yejin Choi
  2. Noah A. Smith
  3. Maarten Sap
  4. Douwe Kiela
  5. Mohit Bansal
  6. Yulia Tsvetkov
  7. Samuel R. Bowman
  8. Valerio Basile

In Safety, Robustness & Interpretability

  1. Maarten Sap
  2. Yejin Choi
  3. Noah A. Smith
  4. Valerio Basile
  5. Viviana Patti
  6. Saadia Gabriel
  7. Douwe Kiela
  8. Svetlana Kiritchenko

Citations in the corpus