The dimensions that construct the evaluation of service quality in academic libraries

By Haruki Nagata, Yoshinori Satoh, S. Gerrard, P. Kytömäki. 2004

95 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/6c439358111815cc4400031c19a7ed4b8df44f57