The Revenue Implications of Financial and Operational Measures of Product Quality
By Venky Nagar, Madhav V. Rajan. 2001
160 citations recorded by the source corpus.
Subfields: Management Information Systems, Marketing
View Paper: https://www.semanticscholar.org/paper/6c325d27d36b72d6eb4bf1b77cae1e8dde7a446a