Seeing Stars: Exploiting Class Relationships for Sentiment Categorization with Respect to Rating Scales

By Bo Pang, Lillian Lee. 2005

3,193 citations recorded by the source corpus.

We address the rating-inference problem, wherein rather than simply decide whether a review is "thumbs up" or "thumbs down", as in previous sentiment analysis work, one must determine an author's evaluation with respect to a multi-point scale (e.g., one to five "stars"). This task represents an interesting twist on standard multi-class text categorization because there are several different degrees of similarity between class labels; for example, "three stars" is intuitively closer to "four stars" than to "one star".We first evaluate human performance at the task. Then, we apply a meta-algorithm, based on a metric labeling formulation of the problem, that alters a given n-ary classifier's output in an explicit attempt to ensure that similar items receive similar labels. We show that the meta-algorithm can provide significant improvements over both multi-class and regression versions of SVMs when we employ a novel similarity measure appropriate to the problem.

Subfields: Artificial Intelligence, Natural Language Processing

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Artificial Intelligence

  1. Mohit Bansal
  2. Jianfeng Gao
  3. Percy Liang
  4. Luke S. Zettlemoyer
  5. Yejin Choi
  6. Noah A. Smith
  7. Graham Neubig
  8. Caiming Xiong

In Natural Language Processing

  1. Mohit Bansal
  2. Jianfeng Gao
  3. Richard Socher
  4. Luke S. Zettlemoyer
  5. Percy Liang
  6. Graham Neubig
  7. Noah A. Smith
  8. Christopher D. Manning

Citations in the corpus