The effects of information overload on consumers' subjective state towards buying decision in the internet shopping environment

By Yu-Chen Chen, Rong-An Shang, Chen-Yu Kao. Electronic Commerce Research and Applications, 2009

427 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/66d58772af49c996a15bfad17daab4a4063df585

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Citations in the corpus

Factors influencing Internet shopping value and customer repurchase intention (2012, background): “Previous studies suggest that perceived service usefulness, on-line shopping satisfaction, and past online shopping experience are central factors inﬂuencing Internet consumers’ repurchase intention (Chen et al. 2009, Tsai and Huang 2007).”
Do you get tired of socializing? An empirical explanation of discontinuous usage behaviour in social network services (2016, methodology): “…the perception of kinds of things that exceed individuals’ ability to handle, such as “information overload” (Jacoby et al. 1974, O'Reilly 1980, Chen et al. 2009), “knowledge overload” (Hunt and Newman 1997), “work overload” (Yano and Rachamadugu 1991), and “communication overload” (Meier…”
What motivates Chinese consumers to avoid information about the COVID-19 pandemic?: The perspective of the stimulus-organism-response model (2020, methodology): “The overstimulation caused by an excess of information may cause an increase in an individual's anxiety and a decrease in his or her psychological well-being (Chen et al., 2009; Eppler & Mengis, 2004). For example, Swar, Hameed and Reychav (2017) found that perceived information overload significant”
The effects of perceived relevance of travel blogs' content on the behavioral intention to visit a tourist destination (2014, background): “Future researches can borrow other factors that alleviate the information burden from the information overload paradigm, such as destination involvement and travel experiences (Chen et al., 2009; Frías et al., 2008; Park & Lee, 2008).”