Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis

By Naveen Donthu, Satish Kumar, Neeraj Pandey, Nitesh Pandey, Akanksha Mishra. 2021

443 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/664e6eaaa26618b03b70ac5bf1a6f0c2bfd46b5d

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Satish Kumar
2. Uthayasankar Sivarajah
3. Weng Marc Lim

In Sociology and Political Science

1. Satish Kumar
2. Weng Marc Lim

Citations in the corpus

• Artificial Intelligence and Blockchain Integration in Business: Trends from a Bibliometric-Content Analysis (2022, methodology): “Specifically, the present study adopts the four-step procedure for bibliometric analysis recommended by Donthu et al. (2021a), which includes defining the aims and scope for study , choosing the techniques for analysis , collecting the data for analysis , and conducting the analysis and reporting…”