Appointment scheduling in health care: Challenges and opportunities

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Reinforcement Learning for Primary care e Appointment Scheduling (2017, methodology): “Unit Process Appointments are assumed to come one at a time and are scheduled at the time of the request arrival [19].”
Dynamic Scheduling of Outpatient Appointments Under Patient No-Shows and Cancellations (2010, background): “A recent survey paper by Gupta and Denton (2008) discusses the main practical issues related to appointment scheduling, provides a review of the state of the art in modeling and optimization, and points to future directions.”
Operations Research in Healthcare: a survey (2011, methodology): “Hall et al. (2008) addressed a vaccine formulary problem for generic childhood immunisation schedules that minimises the weighted sum of the costs for immunising a child and the amount of extra-immunisation. The problem is shown to be NP-hard unless vaccines, schedule parameters, or the diseases are”
Approximate dynamic programming for capacity allocation in the service industry (2010, neutral): “j [1,21] [22,27] [28,37] [38,49] [50,64] [65,98] [99,118] [119,137] H.”