Impact of tourist-to-tourist interaction on tourism experience: The mediating role of cohesion and intimacy
By Hongxia Lin, Meng Zhang, D. Gursoy, Xiaorong Fu. Annals of Tourism Research, 2019
230 citations recorded by the source corpus.
Abstract Utilizing the Stimulus-Organism-Response paradigm, this study explores how self-disclosure, an important component of tourist-to-tourist interaction, influences tourist experience. Data were collected through a field experiment and analyzed via PLS analysis and PROCESS. Findings indicate that self-disclosure indirectly increases engagement by strengthening perceived cohesion and perceived intimacy. Perceived cohesion and perceived intimacy have indirect effects on satisfaction with experience, through engagement. Further, the initial tie strength moderates the effect of self-disclosure on perceived cohesion and perceived intimacy. These findings contribute to the development of tourism experience research from the perspective of tourist-to-tourist interaction and the social interaction literature by examining the unique interaction mechanism among tourists.
Subfields: Marketing, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/61aeec86e9b5b13bd0ff62a5a39bf246be8a4583
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Citations in the corpus
- Make It Memorable: Tourism Experience, Fun, Recommendation and Revisit Intentions of Chinese Outbound Tourists (2020, background): “[87] found that tourist-to-tourist interaction not only positively affects perceived cohesion and intimacy, but can also help establish high-quality experiences.”
- The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability (2020, unknown): “…show that a tourist ’ s emotional arousal is not only influenced by destination attributes, but also driven by the social context and, thus, provide suggestions for developing and designing tourism experience by taking advantage of tourist-to-tourist interaction (Lin, Zhang, Gursoy, & Fu, 2019).”