Next generation digital platforms : toward human-AI hybrids

By Arun Rai, Panos Constantinides, Saonee Sarker. 2019

480 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/610d20ce5caae463ddac70cc2ad128702e07371c

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Citations in the corpus

Explainable Artificial Intelligence: Objectives, Stakeholders, and Future Research Opportunities (2020, unknown): “…usage, AI adds a level of novelty and complexity that goes beyond traditional IT and data applications, inserting new forms of material agency into organizational processes, potentially changing how work routines emerge and outcomes from work are produced (Berente et al., 2019; Rai et al., 2019).”
AI-Based Digital Assistants (2019, background): “Thus, human–AI interaction ranges from substitution (AI replaces humans), to augmentation (humans and AI augment one another), to assemblage (AI and humans are dynamically brought together to function as an integrated unit) (Dellermann et al. 2019; Rai et al. 2019).”
Artificial Intelligence and Management: The Automation–Augmentation Paradox (2020, background): “While machines have fundamental limitations, their actions nevertheless enjoy far-reaching autonomy, because humans delegate knowledge tasks to these machine agents and allow agents to act on their behalf (Rai, Constantinides, & Sarker, 2019).”
The Next Generation of Research on IS Use: A Theoretical Framework of Delegation to and from Agentic IS Artifacts (2021, methodology): “…on systems being applied to tasks that are “simple, flexible, familiar, and independent” (Burton-Jones and Grange 2013, p. 650); nor are humans the only or focal agents in the human-IS artifact relationship (Baskerville et al. 2019; Demetis and Lee 2018; Rahwan et al. 2019; Rai et al. 2019).”
Trustworthy artificial intelligence (2020, background): “Likewise, several cloud providers recently began offering ‘AI as a Service’ (AIaaS), referring to web services for organizations and individuals interested in training, building, and deploying AI-based systems (Dakkak et al. 2019; Rai et al. 2019).”