Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi Method

By Ying-Feng Kuo, Pang-Cheng Chen. Expert systems with applications, 2008

301 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/60349cb60f86d3ebdc403ed0fae53fc52214220a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Hung-Yi Wu
2. Gwo-Hshiung Tzeng
3. Yi-Hsuan Chen

In Organizational Behavior and Human Resource Management

1. Hung-Yi Wu
2. Gwo-Hshiung Tzeng
3. Yi-Hsuan Chen

Citations in the corpus

• A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard (2009, methodology): “Kuo and Chen (2010) applied the four perspectives of the BSC to construct key performance appraisal indicators for the mobility of the service industries through the fuzzy Delphi method.”