THE HONG KONG TOURIST SATISFACTION INDEX

By Haiyan Song, R. van der Veen, Gang Li, Jason Li Chen. 2012

231 citations recorded by the source corpus.

Subfields: Economics and Econometrics, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/5fdfb8df063b11391a470c95ddeb1a1f5ec8d922

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Citations in the corpus

Effects of Interpretive Guiding Outcomes on Tourist Satisfaction and Behavioral Intention (2015, methodology): “…customer satisfaction in tourismrelated contexts and different theories (mainly from the general consumer behavior literature) have been applied or adapted to understand tourist satisfaction (Bosque and Martin 2008; Crotts and Magnini 2011; Füller and Matzler 2008; Hsu 2003; Song et al. 2012).”
Using Partial Least Squares Structural Equation Modeling in Tourism Research (2016, background): “Journals Number of Publications Studies Annals of Tourism Research 1 Song et al. (2012) Asia Pacific Journal of Tourism Research 5 Huang et al. (2009); Kim et al. (2011); Kim, Ahn, and Chung (2013) ; Guan and Jones (2014); Chang, Shu, and King (2013) Current Issues in Tourism 4 López-Bonilla and…”
Tourist satisfaction and subjective well-being: An index approach (2018, methodology): “This proposed two-stage TSI-TWBI framework is consistent with the previous TSI framework (Song et al., 2010, 2012), but builds an even stronger and closer relationship between sector- and destination-level assessments by proposing a fuller theoretical model at the higher level, which mirrors the…”
Tourists’ Destination Loyalty through Emotional Solidarity with Residents: An Integrative Moderated Mediation Model (2018, background): “In this sense, measuring and managing tourists’ satisfaction is vital for the survival, development, and success of tourism destinations (Prayag et al. 2017; Song et al. 2012).”