Sharing Expertise: Beyond Knowledge Management

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How researchers see this paper

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The theoretical foundations of knowledge management (2006, background): “Seeking to distinguish the original knowledge concept, many authors were driven to identify new terms such as ‘experience management’ (Bergmann, 2002) or ‘expertise sharing’ (Ackerman et al ., 2003).”
Expertise networks in online communities: structure and algorithms (2007, background): “They treat one’s expertise as a relative concept [3].”
Enhancing Expert Finding Using Organizational Hierarchies (2009, methodology): “Early work used standard Information Retrieval (IR) techniques to locate an expert on a given topic [1],[12],[27].”
Bowling online: social networking and social capital within the organization (2009, background): “The problem with these earlier approaches is that information is decontextualized, and therefore harder to relate to a given problem [1].”