Comparative evaluation of critical factors in delivering service quality of banks
By Mukesh Kumar, Fong Tat Kee, Vincent Charles. 2010
194 citations recorded by the source corpus.
Subfields: Accounting, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/56d051154dd8c6b8af68a15f5c1d47dccf6f438c