Increasing collaboration and participation in smart city governance: a cross-case analysis of smart city initiatives
By Gabriela Viale Pereira, Maria Alexandra Viegas Cortez da Cunha, Thomas J. Lampoltshammer, Peter Parycek, Maurício Gregianin Testa. Information Technology for Development, 2017
326 citations recorded by the source corpus.
ABSTRACT This study addresses the concept of smart governance in the context of smart cities, with a focus on analyzing the phenomenon of smart collaboration. Relying on the existing collaboration and participation concepts in the smart city domain, an empirical analysis was undertaken of how ICT can promote collaborative governance and increase the participation and engagement in government. The multiple case studies focus on three cities in Brazil that run municipal operations centers in an effort to “become smarter”: Rio de Janeiro, Porto Alegre, and Belo Horizonte. Interviews with directors, managers, and technicians shed light on the contribution that ICT makes in promoting an environment of collaboration in the government. The findings have revealed that ICT has an important role in supporting information sharing and integration between government agencies and external stakeholders, including citizens, especially in developing countries.
Subfields: Management of Technology and Innovation, Media Technology, Political Science and International Relations
View Paper: https://www.semanticscholar.org/paper/53202e1f3ac0bcefb8fdd012dc26ba07ec283bc7
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In Management of Technology and Innovation
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Citations in the corpus
- Smart cities: Advances in research - An information systems perspective (2019, background): “…and Dakhli (2016), Stolfi and Sussman (2001); Cledou et al. (2018); Sakurai and Kokuryo (2018), Walravens (2012) Dimensions of smart government Gil-Garcia et al. (2016), Nam and Pardo (2014) Sustainable governance Truong and Dustdar (2012) Smart collaboration Viale Pereira et al. (2017)”
- Smart governance in the context of smart cities: A literature review (2018, unknown): “Information sharing and cooperation are the main elements in framing the use of ICT to enable collaborative governance in smart cities along with participation and engagement practices in decision making (Viale Pereira et al., 2017; Estevez et al., 2010; Chun et al., 2012).”
- Future Trends and Current State of Smart City Concepts: A Survey (2020, background): “To improve citizen participation and engagement, IS and associated services should be promoted via integration between stakeholders and government agencies; thus, creating collaborations in any environment would increase the efficiency of smart governance concepts [46].”
- Smart City Governance in Developing Countries: A Systematic Literature Review (2020, background): “s to support well-informed decisions and joint actions to address issues involved in smart city development, fostering a collaborative spirit is important to build trust and confidence among citizens [58]. 4. Inclusion of vulnerable and disadvantaged populations: Smart city development in developing”