Effects of COVID-19 on business and research

By Naveen Donthu, Anders Gustafsson. Journal of business research, 2020

1,634 citations recorded by the source corpus.

The COVID-19 outbreak is a sharp reminder that pandemics, like other rarely occurring catastrophes, have happened in the past and will continue to happen in the future. Even if we cannot prevent dangerous viruses from emerging, we should prepare to dampen their effects on society. The current outbreak has had severe economic consequences across the globe, and it does not look like any country will be unaffected. This not only has consequences for the economy; all of society is affected, which has led to dramatic changes in how businesses act and consumers behave. This special issue is a global effort to address some of the pandemic-related issues affecting society. In total, there are 13 papers that cover different industry sectors (e.g., tourism, retail, higher education), changes in consumer behavior and businesses, ethical issues, and aspects related to employees and leadership.

Subfields: Economics and Econometrics, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/53163dcf99153ec18939908e2f61e5015501d2d5

Citations in the corpus

• Working from home during the corona pandemic: Investigating the role of authentic leadership, psychological capital, and gender on employee performance (2021, neutral): “…badly impacted by this Corona Pandemic, which consequently have forced them to implement some measures to contain the spread of the Coronavirus while at the same time harming the organizations and business process and outcomes (Bartik et al., 2020; Donthu & Gustafsson, 2020; Sohrabi et al., 2020).”
• Changes in Consumers’ Purchase Patterns as a Consequence of the COVID-19 Pandemic (2021, neutral): “Donthu and Gustafsson [7] declared that this economic catastrophe has had severe consequences all over the world, affecting each country around the globe and leading to dramatic changes in the operations of business entities and the behavior of consumers, who mostly fear for their health and persona”
• Exploring customers' responses to online service failure and recovery strategies during Covid‐19 pandemic: An actor–network theory perspective (2021, neutral): “…ways to deliver sustainable customer services in the wake of rapidly changing market environments, service failure is becoming an increasingly important mode of customer experience created by social distancing and lockdown rules (Donthu & Gustafsson, 2020; Osborne, 2020; Sharman & Stephens, 2020).”
• COVID‐19 and entrepreneurship: Future research directions (2021, neutral): “Despite the obvious need for entrepreneurship due to COVID-19 related change, there is a lack of research that adequately explains the way entrepreneurial policy initiatives have been utilized in the crisis (Donthu & Gustafsson, 2020).”