From information seeking to information avoidance: Understanding the health information behavior during a global health crisis

By S. Soroya, Ali Farooq, Khalid Mahmood, J. Isoaho, S. Zara. Information Processing & Management, 2020

499 citations recorded by the source corpus.

Highlights • The study examines the factors leading to information avoidance during COVID-19 pandemic.• Mass Media, Print Media and official websites are used for information seeking during the pandemic.• Only Social Media exposure results in information overload and information anxiety.• Information overload is strongly associated with information anxiety which gives rise to information avoidance.• We extend the applicability of S-O-R model to the information behavior domain, especially during the uncertain times.

Subfields: General Health Professions, Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/5199686ccf7a40bfdbc2ef44fad604ff210bca16