Service quality along the supply chain: implications for purchasing
By L. L. Stanley, J. Wisner. 2001
158 citations recorded by the source corpus.
Subfields: Management Information Systems, Organizational Behavior and Human Resource Management, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/4c5e9c76ee97cec70172b690eb24c38bccf0b762
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In Management Information Systems
In Strategy and Management
Citations in the corpus
- A critical review of survey-based research in supply chain integration (2008, background): “Others use perceptual measures to assess performance but these are not related to previous performance or to that of major competitors (e.g. Ramdas and Spekman, 2000; Stanley and Wisner, 2001; Johnston et al., 2004).”