Towards Industry 4.0
By L. Ardito, Antonio Messeni Petruzzelli, Umberto Panniello, A. Garavelli. Business Process Management Journal, 2018
306 citations recorded by the source corpus.
Purpose The purpose of this paper is to present a comprehensive picture of the innovative efforts undertaken over time to develop the digital technologies for managing the interface between supply chain management and marketing processes and the role they play in sustaining supply chain management-marketing (SCM-M) integration from an information processing point of view. Design/methodology/approach Patent analysis and actual examples are used to carry out this study. In detail, first, the authors identify the subset of enabling technologies pertaining to the fourth industrial revolution (Industry 4.0) that can be considered the most relevant for effective SCM-M integration (i.e. Industrial Internet of Things, Cloud computing, Big Data analytics and customer profiling, Cyber security). Second, the authors carry out a patent analysis aimed at providing a comprehensive overview of the patenting activity trends characterizing the set of digital technologies under investigation, hence highlighting their innovation dynamics and applications. Findings This research provides insightful information about which digital technologies may enable the SCM-M integration. Specifically, the authors highlight the role those solutions play in terms of information acquisition, storage and elaboration for SCM-M integration by relying on illustrative actual examples. Moreover, the authors present the organisations more involved in the development of digital technologies for SCM-M integration over time and offer an examination of their technological impact in terms of influence on subsequent technological developments. Originality/value So far, much has been said about why marketing and supply chain management functions should be integrated. However, a clear picture of the digital technologies that might be adopted to achieve this objective has yet to be revealed. Thus, the paper contributes to the literature on SCM-M integration and Industry 4.0 by highlighting the enabling technologies for the Industry 4.0 that may particularly serve for managing the SCM-M interface from an information processing perspective.
Subfields: Industrial and Manufacturing Engineering, Management Information Systems, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/4a17d9a8576873393f16451145bbab1e60ecebc9
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In Industrial and Manufacturing Engineering
In Management Information Systems
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Citations in the corpus
- The applications of Industry 4.0 technologies in manufacturing context: a systematic literature review (2020, methodology): “…et al. 2018; Müller 2019; Tao and Qi 2019; Weking et al.2020 ) Big data and analytics Customer profiling & service innovation (Anshari et al. 2018; Ardito et al. 2019; Bressanelli et al. 2018a; Frank et al. 2019; Zaki et al. 2019; Zheng et al. 2018) Cloud technology Cloud service platform;…”
- Industry 4.0: How it is defined from a sociotechnical perspective and how much sustainability it includes – A literature review (2020, methodology): “…and Internet of Services (IoS) as well as advanced simulation-software for virtual prototyping are seen to be enabler of customization (Brettel et al., 2014; Sanders et al., 2016) under the conditions of highly flexible (large series) and modular production (Monostori, 2014; Weyer et al., 2015).”
- The adoption of digital technologies in supply chains: Drivers, process and impact (2021, background): “The adoption of digital technologies can improve the information flows between supply chain partners and increase the integration level of the supply chain (Ardito et al., 2019), therefore affects the supply chain structure.”