The role of business analytics capabilities in bolstering firms' agility and performance

By Amir Ashrafi, Ahad Zare Ravasan, Peter Trkman, Samira Afshari. International Journal of Information Management, 2019

333 citations recorded by the source corpus.

Abstract Many companies invest considerable resources in developing Business Analytics (BA) capabilities to improve their performance. BA can affect performance in many different ways. This paper analyses how BA capabilities affect firms’ agility through information quality and innovative capability. Furthermore, it studies the moderating role of environmental turbulence, both technological and in the market. The proposed model was tested using statistical data from 154 firms with two respondents (CEO and CIO) from each firm. The data were analysed using Partial Least Squares (PLS)/Structured Equation Modelling (SEM). Our results indicate that BA capabilities strongly impact a firm’s agility through an increase in information quality and innovative capability. We also discuss that both market and technological turbulence moderate the influence of firms' agility on firms' performance.

Subfields: Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/44c4ff1c4202cff852c588b922f599a1066860ca

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In Management Information Systems

  1. Sima Sabahi
  2. Mahour Mellat Parast

In Strategy and Management

  1. Sima Sabahi
  2. Mahour Mellat Parast

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