Online Consumer Review Factors Affecting Offline Hotel Popularity: Evidence from Tripadvisor
By Karen L. Xie, Chihchien Chen, Shin-yi Wu. 2016
199 citations recorded by the source corpus.
Subfields: Marketing, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/3cb5457427eb9e1057cd61c732a2320755ee5e41
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In Sociology and Political Science
Citations in the corpus
- Understanding emotional customer experience and co-creation behaviours in luxury hotels (2019, background): “2); its customer reviews have also been widely used in other hospitality and tourism studies (Xie et al., 2016; Yu et al., 2017).”
- Effects of tourism information quality in social media on destination image formation: The case of Sina Weibo (2017, background): “Recently, Xie et al. (2016) found that the recency of online review is an important factor that draws more attention from the audience in TripAdvisor.com.”