Private and Public Provision of Counseling to Job-Seekers: Evidence from a Large Controlled Experiment

By Luc Behaghel, Bruno Crépon, Marc Gurgand. Social Science Research Network, 2014

143 citations recorded by the source corpus.

Contracting out public services to private firms has ambiguous effects when quality is imperfectly observable. Using a randomized experiment over a national sample in France, we compare the efficiency of the public employment service (PES) vs. private providers in delivering very similar job-search intensive counseling. The impact of each program is assessed with respect to the standard, low intensity track offered by the PES to the unemployed. We find that job-search assistance increases exit rates to employment by 15 to 35%. But the impact of the public program is about twice as large as compared to the private program, at least during the 6 first months after random assignment. We argue that the observed contract structure with the private providers has not overcome the underlying agency problem. We find no evidence of cream-skimming: rather, it seems that profit maximizing private providers have found it optimal to enroll as many job-seekers as they could, but to make minimum effort on the placement of some of them.

Subfields: Economics and Econometrics, Gender Studies

View Paper: https://www.semanticscholar.org/paper/3c4e3bfd45cdbd14f7de1bd1c4d2b53cb80dfb33

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In Economics and Econometrics

  1. Bruno Crépon
  2. Esther Duflo
  3. Marc Gurgand
  4. Roland Rathelot
  5. David J. McKenzie
  6. S. Franklin
  7. Ioana Marinescu
  8. Abhijit Banerjee

In Gender Studies

  1. Esther Duflo
  2. Bruno Crépon
  3. Roland Rathelot
  4. Anna Lusardi
  5. Rohini Pande
  6. Michael Grossman
  7. Timothy J. Besley
  8. Siwan Anderson

Citations in the corpus