Happiness as a predictor of service quality and commitment for utilitarian and hedonic services

By K. Hellén, Maria Sääksjärvi. 2011

88 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/3c47a6236962694fcdd332534ca86b74175c914b