Quantifying the user experience

By A. Sampaio. ACM SIGSOFT Softw. Eng. Notes, 2012

1,200 citations recorded by the source corpus.

Subfields: Developmental and Educational Psychology, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/3ac1aa8bea2b49f1febf543a2ca9ab90d5ceb78f

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In Developmental and Educational Psychology

In Human-Computer Interaction

Citations in the corpus

Evaluating Large Language Models in Generating Synthetic HCI Research Data: a Case Study (2023, background): “, [3, 61, 72]), but collecting such data can be slow and expensive.”
Towards Meaningful Statements in IR Evaluation: Mapping Evaluation Measures to Interval Scales (2021, background): “In a very recent textbook, Sauro and Lewis [78] firmly supported Lord’s view, at least in the case of ordinal scales, but with the caveat to not make claims on the outcomes of a statistical test that violate the underlying scale.”
UMUX-LITE: when there's no time for the SUS (2013, background): “A typical summative usability test includes the assessment of satisfaction along with assessments of effectiveness and efficiency [7, 14].”
Why Johnny Can’t Prompt: How Non-AI Experts Try (and Fail) to Design LLM Prompts (2023, methodology): “Our sample size was chosen in line with prior work around formative testing for usability [19, 43]: our goal is to explore the frst, “easy-to-fnd” problems users encounter when engaged in our task, and our experience with a pilot user suggested that problem discoverability was likely to be high.”
System Usability Scale Benchmarking for Digital Health Apps: Meta-analysis (2022, methodology): “Sauro and Lewis [8] discuss using data from 446 studies and 5000 individual SUS responses that indicate a mean SUS score of 68 (SD 12.5) [8].”
The System Usability Scale: Past, Present, and Future (2018, methodology): “Sauro and Lewis (2012, 2016)) used those percentile ranks to create the curved grading scale (CGS) shown in Table 1.”
InteractiveSurvey: An LLM-based Personalized and Interactive Survey Paper Generation System (2025, unknown): “Following (Sauro and Lewis, 2012), we converted the raw scores into a normalized 100-point scale.”