A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change
By André Hanelt, René Bohnsack, David Marz, Cláudia Antunes. Journal of Management Studies, 2020
1,950 citations recorded by the source corpus.
In this article we provide a systematic review of the extensive yet diverse and fragmented literature on digital transformation (DT), with the goal of clarifying boundary conditions to investigate the phenomenon from the perspective of organizational change. On the basis of 279 articles, we provide a multi-dimensional framework synthesizing what is known about DT and discern two important thematical patterns: DT is moving firms to malleable organizational designs that enable continuous adaptation, and this move is embedded in and driven by digital business ecosystems. From these two patterns, we derive four perspectives on the phenomenon of DT: technology impact, compartmentalized adaptation, systemic shift and holistic co-evolution. Linking our findings and interpretations to existing work, we find that the nature of DT is only partially covered by conventional frameworks on organizational change. On the basis of this analysis, we derive a research agenda and provide managerial implications for strategy and organizational change.
Subfields: Industrial and Manufacturing Engineering, Marketing, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/3864d6009112eda5c46057fc3f180b2affe7a7f7
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Citations in the corpus
- Mastering digital transformation: The nexus between leadership, agility, and digital strategy (2022, background): “This has been reflected in a call for researchers to fill this gap with empirical studies and different theoretical frameworks (Hanelt et al., 2020).”
- Digital transformation in business and management research: An overview of the current status quo (2022, background): “Due to this, the larger field of DT has become very complex and difficult to comprehend (Hanelt, Bohnsack, Marz, & Antunes Marante, 2021; Hausberg, Liere-Netheler, Packmohr, Pakura, & Vogelsang, 2019).”
- The Effects of Digital Transformation on Firm Performance: Evidence from China’s Manufacturing Sector (2021, background): “In addition to operating costs, there are integration costs [16].”