Business Process Change: A Manager's Guide to Improving, Redesigning & Automating Process

By P. Harmon. 2002

298 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/35eff86b3060b17c1a549817b21e2988d4b623f1

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Jan vom Brocke
2. Vesna Bosilj-Vuksic
3. Michael Rosemann
4. J. Recker
5. Jan Mendling
6. Remco M. Dijkman

Citations in the corpus

• The impact of business process orientation on financial and non-financial performance (2008, background): “Extensive literature on business process management (Davenport, 1993; Hammer and Champy, 1993; McCormack and Johnson, 2001; Burlton, 2001; Harmon, 2003) suggests that organizations can enhance their overall performance by adopting a process view of business.”
• The Six Core Elements of Business Process Management (2015, methodology): “CMM introduces the concept of five maturity levels defined by special requirements that are cumulative.”