Analysis of user comments: An approach for software requirements evolution

By Laura V. Galvis Carreño, Kristina Winbladh. International Conference on Software Engineering, 2013

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Bug report, feature request, or simply praise? On automatically classifying app reviews (2015, background): “A significant amount of the reviews include requirements-related information such as bugs or issues [27], summary of the user experience with certain features [12], requests for enhancements [18], and even ideas for new features [8], [27].”
A Survey of App Store Analysis for Software Engineering (2017, methodology): “Galvis Carre~ no and Winbladh [69] extracted user requirements from comments using the ASUM model [111], a sentiment-aware topic model.”
AR-miner: mining informative reviews for developers from mobile app marketplace (2014, methodology): “First, we qualitatively compare our scheme (which contains a filtering step before grouping) with the baseline scheme used in [22] (which directly applies topic models).”
How can i improve my app? Classifying user reviews for software maintenance and evolution (2015, background): “App developers spend considerable effort in collecting and exploiting user feedback to improve user satisfaction.”