Attention and automation: New perspectives on mental underload and performance

By Mark S. Young, Neville A Stanton. 2002

216 citations recorded by the source corpus.

There is considerable evidence in the ergonomics literature that automation can significantly reduce operator mental workload. Furthermore, reducing mental workload is not necessarily a good thing, particularly in cases where the level is already manageable. This raises the issue of mental underload, which can be at least as detrimental to performance as overload. However, although it is widely recognized that mental underload is detrimental to performance, there are very few attempts to explain why this may be the case. It is argued in this paper that, until the need for a human operator is completely eliminated, automation has psychological implications relevant in both theoretical and applied domains. The present paper reviews theories of attention, as well as the literature on mental workload and automation, to synthesize a new explanation for the effects of mental underload on performance. Malleable attentional resources theory proposes that attentional capacity shrinks to accommodate reductions in mental workload, and that this shrinkage is responsible for the underload effect. The theory is discussed with respect to the applied implications for ergonomics research.

Subfields: Biomedical Engineering, Radiological and Ultrasound Technology, Social Psychology

View Paper: https://www.semanticscholar.org/paper/2b73b9a9983e5927c70a730414daf580c0d97b7d

How researchers see this paper

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In Biomedical Engineering

  1. Mark S. Young

In Radiological and Ultrasound Technology

  1. Mark S. Young
  2. Neville A Stanton

In Social Psychology

  1. Mark S. Young
  2. Neville A Stanton
  3. Paul M. Salmon

Citations in the corpus