Impact of hotel website quality on online booking intentions: eTrust as a mediator
By Liang Wang, R. Law, Basak Denizci Guillet, Kam Hung, D. Fong. 2015
344 citations recorded by the source corpus.
Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/265e7fc87305a86ca1731bebc21f444c9b23c789
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In Information Systems and Management
- Almira Farisa
- Tiago Oliveira
- Paulo Rita
- Hafiz Muhammad Usama Javed
- Nadeem Khalid
- Dewan Md Zahurul Islam
- Saqib Ali
- Nripendra P. Rana
In Organizational Behavior and Human Resource Management
In Sociology and Political Science
- Almira Farisa
- Tiago Oliveira
- Paulo Rita
- Hafiz Muhammad Usama Javed
- Nadeem Khalid
- Dewan Md Zahurul Islam
- Saqib Ali
- Nripendra P. Rana
Citations in the corpus
- Consumer Adoption of Online Food Delivery Ordering (OFDO) Services in Pakistan: The Impact of the COVID-19 Pandemic Situation (2020, background): “Similarly, Wang, Law, Guillet, Hung, and Fong [73] stated that intention is the willingness of a consumer to direct their attention to participating in exploring the appropriate information and in choosing the desired products or services for prospective purchase.”
- The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019, background): “The website must emphasize assurance and security to increase the website credibility and service quality (Wang et al., 2015).”
- Examining the impact of QR codes on purchase intention and customer satisfaction on the basis of perceived flow (2018, methodology): “QR codes were measured using the three dimensions, usefulness, feasibility, and acceptability and operationalized with four, five, and four items correspondingly.(59) Perceived flow was measured by three items,(28) whereas satisfaction and purchase intentions of respondents were also measured with t”