Shopping Orientation and Mindsets: How Motivation Influences Consumer Information Processing During Shopping

By O. Büttner, Arnd Florack, Anja S. Göritz. 2013

97 citations recorded by the source corpus.

This research examines the cognitive procedures that underlie experiential versus task-focused shopping orientations. The authors propose that consumers with a task-focused shopping orientation and consumers with an experiential shopping orientation apply different cognitive procedures during shopping. Studies 1, 2, and 3 show that consumers with a task-focused shopping orientation are more likely to activate the cognitive procedures of an implemental mindset, whereas consumers with an experiential shopping orientation are more likely to activate the cognitive procedures of a deliberative mindset. Study 4 demonstrates a fit effect between activated cognitive procedures and shopping orientation. Activating a mindset that matches the shopping orientation increases the monetary value that consumers assign to a product. The studies extend previous research by linking shopping orientations to mindsets and by providing evidence for mindset fit. The findings suggest that marketers and retailers will benefit from addressing experiential and task-focused shoppers via the mindsets that underlie their shopping orientation. C

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/2320f84912a926a036851fe928a1ef6ce8aa7369

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

  1. Jack S. Tillotson
  2. Vito Tassiello
  3. A. Rome

Citations in the corpus