Censored, suspended, shadowbanned: User interpretations of content moderation on social media platforms
By Sarah Myers West. New Media & Society, 2018
419 citations recorded by the source corpus.
Subfields: Artificial Intelligence, Communication
View Paper: https://www.semanticscholar.org/paper/22f5cf1876e6151561608e4681910fb0ed21c537
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Artificial Intelligence
- Sophie Bishop
- Eric Gilbert
- Aditya Vashistha
- Farhana Shahid
- Deirdre K. Mulligan
- David A. Sontag
- Hussein Mozannar
- Gregory Stoddard
In Communication
- Amy S. Bruckman
- Sophie Bishop
- Eric Gilbert
- K. G. Karahalios
- Aditya Vashistha
- Farhana Shahid
- Deirdre K. Mulligan
- Neil Zhenqiang Gong
Citations in the corpus
- Decolonizing Content Moderation: Does Uniform Global Community Standard Resemble Utopian Equality or Western Power Hegemony? (2023, background): “While a growing scholarship has started examining the inequities and biases in content moderation, to date, most research is heavily skewed towards and informed by the experiences of users in the West [64, 110, 147, 151].”
- Contestability in Algorithmic Systems (2019, background): “Many existing systems are designed for contestation, but even this often fails; recent work on content moderation systems found that users experience the appeal process as “speaking into a void" [10].”
- Human-Machine Collaboration for Content Regulation: The Case of Reddit Automoderator (2019, background): “In recent years, researchers have begun asking questions about the democratic accountability of platform companies and their role in the realization of important public values like freedom of expression, transparency, diversity, and socio-economic equality [39, 43, 46, 52, 103, 109].”
- Managing visibility on YouTube through algorithmic gossip (2019, background): “They highlight how functional theories on algorithmic processes are built despite users’ ostensive lack of technical knowledge (e.g. Bucher, 2017; DeVito et al., 2017; Eslami et al., 2016; Myers West, 2018).”
- Expanding the debate about content moderation: Scholarly research agendas for the coming policy debates (2020, neutral): “In research I conducted with users whose social media accounts had been suspended for community guidelines violations, the impacts that stood out most had little to do with their speech (West, 2018).”