Human cognition and the expert system interface: mental models and inference explanations

By F. Rook, M. Donnell. 1993

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Ingrid Nunes
2. Dietmar Jannach
3. Malte Ludewig
4. Shoujin Wang

Citations in the corpus

• A systematic review and taxonomy of explanations in decision support and recommender systems (2017, background): “The impact of mental models was investigated by Rook and Donnell [194], who concluded that it is important that users understand the expert system’s reasoning process and the information provided in explanations to make good decisions.”