Laboratory studies of trust between humans and machines in automated systems

By Neville Moray, Toshiyuki Inagaki. 1999

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Stephanie M. Merritt
2. John D. Lee
3. Katrina A. See
4. Raja Parasuraman
5. Kevin A. Hoff
6. Kristin E. Schaefer
7. Spencer Kohn
8. Min Kyung Lee

Citations in the corpus

• Trust in Automation: Designing for Appropriate Reliance (2004, background): “Several studies have examined trust and affect using synthetic laboratory tasks that have no direct connection to real systems (Bechara et al., 1997; Riley, 1996), but the majority have used microworlds (Inagaki, Takae, & Moray, 1999; Lee & Moray, 1994; Moray & Inagaki, 1999).”
• Affective Processes in Human–Automation Interactions (2011, background): “In these cases, responsibility for safe and effective performance is shared between human and machine, and the operator’s primary responsibilities often involve supervisory control (Bahner, Hüper, & Manzey, 2008; Lee & Moray, 1994; Moray & Inagaki, 1999; Parasuraman & Riley, 1997).”