Real life, real users, and real needs: a study and analysis of user queries on the web

By Bernard Jim Jansen, Amanda Spink, Tefko Saracevic. Information Processing & Management, 2000

1,501 citations recorded by the source corpus.

Subfields: Information Systems, Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/1454f8dce41bc7fd8148716e86e7755573404e93

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In Information Systems

In Management Science and Operations Research

Citations in the corpus

Student Searching Behavior and the Web: Use of Academic Resources and Google (2005, background): “A further major limitation to search engine use research is that users are adopting different information-seeking strategies than those used in more traditional contexts (Ford, Wilson, Foster, Ellis, & Spink, 2002; Jansen, Spink, & Saracevic, 2000).”
Automatic identification of user goals in Web search (2005, background): “There is a large body of work on Web user’s searching behavior and Web query statistics [26, 16, 27, 28].”
Investigating behavioral variability in web search (2007, methodology): “In the search domain this analysis has generally used query logs [15] to gain insight into the types of information people search for and a cursory understanding of how people search.”
Determining the informational, navigational, and transactional intent of Web queries (2008, background): “Kang and Kim (2003) attempted to classify queries as either topic or homepage.”
A Framework of Search Engine Use for Travel Planning (2011, background): “Davis (1989), Davis and Venkatesh (1996), Johnson-Laird (1983), and Slone (2002), among others (Brandt and Uden 2003; Hendry and Efthimiadia 2008; Stibel 2005), indicate that one’s perceptions of the task as well as the functions of the tools used to support this task directly affect the extent and ”
Differences and similarities in information seeking: children and adults as Web users (2002, methodology): “Research that concern adults’ information seeking on the Web have either included the whole Web (Catledge & Pitkow, 1995; Lazonder, Biemans, & Wopereis, 2000; Nahl & Meer, 1997; Tauscher & Greenberg, 1997; Wang et al., 2000) or a single engine such as Excite (Jansen et al., 2000; Wolfram & Ross, 200”
How does search behavior change as search becomes more difficult? (2010, background): “Most of these queries are simple keyword queries – only about 10% of queries contain advanced query operators [14, 23].”