Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs

By Lai-Wan Wong, Lai-Ying Leong, Jun-Jie Hew, Garry Wei-Han Tan, Keng-Boon Ooi. International Journal of Information Management, 2020

666 citations recorded by the source corpus.

Abstract This study aims to investigate the effects of relative advantage, complexity, upper management support, cost, market dynamics, competitive pressure and regulatory support on blockchain adoption for operations and supply chain management among Small-Medium Enterprises (SMEs) in Malaysia. Unlike existing studies that employed linear models with Technology Acceptance Model or United Theory of Acceptance and Use of Technology that ignores the organisational and environmental factors, we adopted the Technology, Organisation and Environment Framework that covers the technological dimensions of relative advantage and complexity, organisational dimensions of upper management support and cost and environmental dimensions of market dynamics, competitive pressure and regulatory support. Empirical data from 194 SMEs were investigated and ranked using a nonlinear non-compensatory PLS-ANN approach. Competitive pressure, complexity, cost and relative have significant effects on behavioural intention. Market dynamics, regulatory support and upper management support were insignificant predictors. SMEs often lack resources for technological investments but faces same requirements for streamlining business processes to optimise returns and blockchain presents a viable option for SMEs’ sustainability due to its features of immutability, transparency and security that have the potential to revolutionise businesses. This study contributes new knowledge to the literature on factors that affect blockchain adoption and justifications were discussed accordingly.

Subfields: Artificial Intelligence, Information Systems, Information Systems and Management

View Paper: https://www.semanticscholar.org/paper/13be403bbe74fdb135a316dacc7a269aaf1f5aee

How researchers see this paper

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In Artificial Intelligence

1. Chunguang Bai
2. Joseph Sarkis

In Information Systems

1. Yichian Chen
2. Shuchih Ernest Chang
3. Chunguang Bai
4. Joseph Sarkis

In Information Systems and Management

1. Chunguang Bai
2. Matthew Quayson
3. Shuchih Ernest Chang
4. Joseph Sarkis

Citations in the corpus

• COVID-19 pandemic digitization lessons for sustainable development of micro-and small- enterprises (2021, methodology): “Wong et al. (2020) adopted the TOE Framework to investigate blockchain adoption of 194 SMEs in Malaysia empirically.”
• When Blockchain Meets Supply Chain: A Systematic Literature Review on Current Development and Potential Applications (2020, background): “Specifically, empirical studies focusing on blockchain acceptance/adoption [77], [78] appeared to further provide evidence for previous technological forecasts, business models, and proto-concepts [79].”
• A literature review of blockchain technology applications in supply chains: A comprehensive analysis of themes, methodologies and industries (2021, neutral): “In the food industry, Wal-Mart has established a traceability system for mangoes that improves food traceability and shortens the traceability time of mangoes from farm to store from the original seven days to the current two seconds (Wong et al., 2020).”