The Effects of Physician Empathy on Patient Satisfaction and Compliance

By S. S. Kim, S. Kaplowitz, M. Johnston. 2004

1,003 citations recorded by the source corpus.

Subfields: General Health Professions, Psychiatry and Mental health, Medical & Health AI, Social Sciences & Humanities

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Social Sciences & Humanities

1. Jason Aaron Edward Weston
2. Hannah Rashkin
3. Da Ju
4. Emily Dinan
5. Kurt Shuster
6. Eric Michael Smith
7. Margaret Li
8. Y-Lan Boureau

Citations in the corpus

• Open-Domain Conversational Agents: Current Progress, Open Problems, and Future Directions (2020, background): “…have better outcomes when they include some level of empathy (Wentzel, 1997; Levinson, Gorawara-Bhat, and Lamb, 2000; Bickmore and Cassell, 2001; Kim, Kaplowitz, and Johnston, 2004; Fraser, Papaioan- nou, and Lemon, 2018), taken loosely as recognizing and acknowledging when the conversation…”
• Towards Empathetic Open-domain Conversation Models: A New Benchmark and Dataset (2018, background): “gaging in social talk, reacting to emotional cues and displaying a caring attitude have, in fact, been associated with better task outcomes in many domains (Wentzel, 1997; Levinson et al., 2000; Bickmore and Cassell, 2001; Kim et al., 2004; Fraser et al., 2018).”