Two Decades of Using Kano's Theory of Attractive Quality: A Literature Review
By Martin Löfgren, Lars Witell. 2008
167 citations recorded by the source corpus.
Subfields: Marketing, Organizational Behavior and Human Resource Management
View Paper: https://www.semanticscholar.org/paper/0d8561f78144b3c9db43d0fb333d1a33245cb608