Computers that care: investigating the effects of orientation of emotion exhibited by an embodied computer agent

By Scott Brave, Clifford Nass, Kevin Hutchinson. Int. J. Hum. Comput. Stud., 2005

531 citations recorded by the source corpus.

Subfields: Artificial Intelligence, Social Psychology

View Paper: https://www.semanticscholar.org/paper/0d02686296773fe5c70cff03eed434e816eea836

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Citations in the corpus

Short-term emotion assessment in a recall paradigm (2009, background): “2 can be achieved by enabling avatars or simpler agents to have facial expressions, different tones of voice, and empathic behaviours (Brave et al., 2005; Xu et al., 2006).”
Making Social Robots More Attractive: The Effects of Voice Pitch, Humor and Empathy (2013, background): “[43] showed that modeling empathetic emotion in an agent was found to”
Empathy in Virtual Agents and Robots (2017, background): “Research on empathic virtual agents has shown, among other things, that these agents are perceived as more likeable, trustworthy, and caring (Brave et al. 2005) and that they can build and sustain long-term socioemotional relationships with human partners (Bickmore and Picard 2005).”
Empathy Is All You Need: How a Conversational Agent Should Respond to Verbal Abuse (2020, background): “An empathetic agent was found to lead to more positive ratings by a user, including greater likability and trustworthiness [13].”
The influence of empathy in human-robot relations (2013, background): “Previous work showed that empathic agents are perceived as more caring, likeable, and trustworthy than agents without empathic capabilities (Brave et al., 2005) and that empathic agents can foster empathic feelings in users (Paiva et al.”
Emotion recognition using a hierarchical binary decision tree approach (2011, background): “These systems must be able to accurately identify a child’s emotional state to foster long-term interactions and positive evaluations [5, 6, 7].”
Trust in AI: progress, challenges, and future directions (2024, unknown): “Empathic accuracy, as an essential element of empathy, has an impact on the agent ’ s credibility and trust (Brave et al., 2005).”