Institutional Amnesia: A Paradox of the 'Information Age'?
By C. Pollitt. 2000
106 citations recorded by the source corpus.
It is one of the paradoxes of our age that, while new information technologies have provided us with the ability to store, retrieve, manipulate and communicate more data, faster than ever before, at the same time many of our public institutions seem to be losing their memories. Many texts have been written about 'organizational learning', but few about organizational forgetting. The core contention of this paper is that the phenomenon of organizational amnesia deserves attention, from scholars and practitioners alike. My aim, therefore, is to set out the character, causes and likely consequences of institutional memory loss in the contemporary public sector.
Subfields: Conservation, Organizational Behavior and Human Resource Management, Public Administration
View Paper: https://www.semanticscholar.org/paper/0a1fcd620ce4f43b7e3f0208e15c218b79b639b0
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In Conservation
In Organizational Behavior and Human Resource Management
In Public Administration
Citations in the corpus
- Re-internationalisation: exploration and conceptualisation (2009, background): “In a general sense, whatever the learning outcomes from the original international activity, organizational amnesia may mean that much is lost or relatively inaccessible when required for international re-entry (Pollitt, 2000).”