Do Data Characteristics Change According to the Number of Scale Points Used? An Experiment Using 5-Point, 7-Point and 10-Point Scales

By John Dawes. 2008

183 citations recorded by the source corpus.

Subfields: Cultural Studies, Safety Research, Visual Arts and Performing Arts

View Paper: https://www.semanticscholar.org/paper/078ef7ed913e4dba0053b640fb1c76706518e1ef

Citations in the corpus

• Testing the stressor–strain–outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance (2014, unknown): “, “I enjoy nurturing my customers”) from Donavan et al. (2004). SRP was measured using five items (e.”