Business Process Orientation: Gaining the E-Business Competitive Advantage
By Kevin McCormack, W. Johnson. 2001
333 citations recorded by the source corpus.
View Paper: https://www.semanticscholar.org/paper/032a4a39ea289db74b095aafae82cb9ba8d81cef
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Citations in the corpus
- The impact of business analytics on supply chain performance (2010, unknown): “On the other hand, BPO and its measurement were well tested in earlier research [53].”
- The impact of business process orientation on financial and non-financial performance (2008, methodology): “Furthermore, becoming more process oriented strengthens esprit de corps (McCormack and Johnson, 2001) all of which has a positive effect on the satisfaction of employees (Reijers, 2006).”