Understanding the determinants of online review helpfulness: A meta-analytic investigation

By H. Hong, Di Xu, G. Alan Wang, Weiguo Fan. Decision Support Systems, 2017

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Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services (2018, background): “Important informational influences include the content, the source, and the receiver of information [13, 14, 38].”
A big data exploration of the informational and normative influences on the helpfulness of online restaurant reviews (2021, background): “Although extant research indicates there is extensive analysis around the factors that increase review helpfulness, there are, however, inconsistencies in the literature (Fresneda & Gefen, 2019; Hong et al., 2017).”
Perceived helpfulness of eWOM: Emotions, fairness and rationality (2020, background): “30 perspective taken by the writer may have an impact on the reader (Ahmad & Laroche, 2015; Hong et al., 2017; Yin et al., 2017).”
A meta-analysis of antecedents and consequences of trust in mobile commerce (2020, background): “Kirca, Jayachandran, and Bearden, 2005) and Hong, Xu, Wang, and Fan (2017) suggested that meta-analysis can be carried out with at least three studies.”